Coupon is not applied automatically

  • Resolved MB

    (@marnixss)


    2 years, 5 months ago

    In the mail flow I offer a discount coupon in the last e-mail. I checked the box to apply the coupon automatically. However when clients click the link the code is not applied. Could you please help met out? Thanks.

Viewing 1 replies (of 1 total)

  • Hello @marnixss,

    Thank you for choosing our product and getting in touch.

    We’ve checked this at our end and it is working fine: https://share.bsf.io/o0uGvZv4

    This sounds like a third-party plugin or theme conflict. Here’s what we can do to make sure:

    Firstly, try to temporarily switch to another theme, like default themes like – Twenty-Twenty or Twenty Nineteen, and check if the error or issue persists.

    Next, you can deactivate all the plugins temporarily and see if that solves the error. If it does then activate plugins one by one to see which plugin is causing the problem.

    Learn more about troubleshooting in WordPress: How to Troubleshoot a Conflict with the Plugin & Theme?

    Hope this helps.

    Let me know how it goes.

Viewing 1 replies (of 1 total)
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