Coupon field not showing on the Checkout page

  • Resolved brunoserviceclub

    (@brunoserviceclub)


    4 years, 10 months ago

    Hi community!

    I would like to have the coupon field available on the checkout page. As you can see on this link: https://serviceclub.es/es/checkout/?clear-cart&add-to-cart=647&quantity=1 it’s not showing and I have no idea why.

    The only place where I can see the coupon is on the cart page, but we don’t use the cart and we send our clients straight to the checkout page.

    I reached the premium support (by mistake) and they told me it’s probably because of my themes settings but they couldn’t give me more info since I am not a premium user.

    Any idea? I would love to do coupon campaigns :S

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello, @brunoserviceclub I think any of your plugins is overriding the default checkout page. To check this you need to disable all the plugin and then activate them one by one. And I am sure you will be able to find the conflicting plugin. If still, you were not able to see the coupon field in the checkout page then switch to the default theme of the WordPress like twenty-twenty or storefront(developed by WooCommerce). If you found which plugin or theme is overriding the default checkout of the woocommerce.You can either contact their support or let me know. I am here to solve all the problems.

    Thread Starter brunoserviceclub

    (@brunoserviceclub)

    Hi there,

    do you think this may have something to do? It says display:none
    https://ibb.co/smmzLq1

    If you don’t think it may be the issue, I will try to disable the plugins 1 by 1 but I am afraid I may break something at the website. Do you think this may happen?

    Thanks!

    @brunoserviceclub No, You can deactivate all plugings it will not break your site.

    • This reply was modified 4 years, 9 months ago by Mohit Mishra.

    Hey @brunoserviceclub,

    You can try overriding this with CSS. Here’s one way to do that:

    • In your WordPress dashboard, go to Appearance and click on Customize.
    • Look down for the Additional CSS section and click on it.?
    • In the box there, paste this: 
      
.woocommerce-checkout .woocommerce-form-coupon-toggle {
    display: block;
}
    • Publish your changes.
    Thread Starter brunoserviceclub

    (@brunoserviceclub)

    WORKED!

    Thanks Three Sons, such an easy and effective solution ??

    Cheers,
    Bruno

Viewing 5 replies - 1 through 5 (of 5 total)
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