Coupon Codes not being generated

  • Resolved gilesytheking

    (@gilesytheking)


    1 year, 6 months ago

    Hi I have noticed that since the latest update coupon codes are not being generated in my welcome emails.

    Coupon codes are displayed as xxx-xxx-xxx and a code is not generated in the coupons section of WP.

    As a temp fix I have created a new coupon that can only be used once per user and added the code into my welcome email.

    The page I need help with: [log in to see the link]

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  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @gilesytheking,

    Coupon codes are displayed as xxx-xxx-xxx and a code is not generated in the coupons section of WP.

    Please note that the coupon will be displayed as xxx-xxx-xxx in the email content editor when editing it, as this is a placeholder for the real coupons that will be individually generated for each new subscriber.

    After the Welcome Email is sent, you should see the coupons created in the WooCommerce plugin. Can you please confirm these emails were already sent to anyone after you added the coupon code to it?

    Plugin Support Dani F. a11n

    (@danielinhou)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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