Country / Region block displays blank

  • Resolved 550

    (@550-1)


    1 year, 1 month ago

    I’m having an odd bug with Woocommerce checkout.

    On the checkout page the country/region does not load the countries list. There are no console errors. I’ve switched to storefront, turned off all plugins but Woocommerce.

    The field continues to show blank. I’m wondering if anyone else has encountered this problem.

    ` WordPress Environment

WordPress address (URL): https://www.signalboy.com<br>Site address (URL): https://www.signalboy.com<br>WC Version: 8.5.1<br>REST API Version: ? 8.5.1<br>WC Blocks Version: ? 11.8.0-dev<br>Action Scheduler Version: ? 3.7.1<br>Log Directory Writable: ?<br>WP Version: 6.4.2<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment

Server Info: LiteSpeed<br>PHP Version: 7.4.33<br>PHP Post Max Size: 512 MB<br>PHP Time Limit: 60<br>PHP Max Input Vars: 2000<br>cURL Version: 7.81.0<br>OpenSSL/3.0.2

SUHOSIN Installed: –<br>MySQL Version: 5.5.5-10.11.6-MariaDB-1:10.11.6+maria~ubu2204<br>Max Upload Size: 512 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

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attachment: 46<br>ni-order-status: 2<br>page: 27<br>post: 4<br>product: 6<br>revision: 105<br>shop_coupon: 1<br>shop_order: 40<br>wp_global_styles: 2<br>wp_navigation: 4<br>wp_template: 2<br>wp_template_part: 2 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (13)

Email Templates: by wpexpertsio – 1.4.3<br>Ghost Kit: by Ghost Kit Team – 3.1.2<br>LiteSpeed Cache: by LiteSpeed Technologies – 6.0.0.1<br>Mailchimp for WooCommerce: by Mailchimp – 3.6<br>Ni WooCommerce Custom Order Status: by anzia – 2.2.2<br>Rank Math SEO PRO: by Rank Math – 3.0.54<br>Rank Math SEO: by Rank Math – 1.0.211<br>Simple Local Avatars: by 10up – 2.7.7<br>WooCommerce Stripe Gateway: by WooCommerce – 7.9.1<br>WooCommerce: by Automattic – 8.5.1<br>JSON Basic Authentication: by WordPress API Team – 0.1<br>WP 2FA - Two-factor authentication for WordPress: by Melapress – 2.6.1<br>WP Mail SMTP: by WP Mail SMTP – 3.11.1 Inactive Plugins (5)

WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.3.2<br>WPML All Import: by OnTheGoSystems – 2.3.0<br>WPML Media: by OnTheGoSystems – 2.7.3<br>WPML Multilingual CMS: by OnTheGoSystems – 4.6.9<br>WPML String Translation: by OnTheGoSystems – 3.2.9 Settings

API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to Woo.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #28 - /shop/<br>Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.<br>Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.<br>My account: #31 - /my-account/<br>Terms and conditions: #11 - /terms-of-service/ Theme

Name: Signal Boy<br>Version: 0.1.0<br>Author URL: https://www.getmediawise.com/<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Not declared Templates

Overrides: signal-boy/woocommerce/emails/customer-completed-order.php<br>signal-boy/woocommerce/emails/customer-processing-order.php<br>signal-boy/parts/mini-cart.html<br>signal-boy/templates/archive-product.html<br>signal-boy/templates/order-confirmation.html<br>signal-boy/templates/single-product.html Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-linked<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-01-24 01:39:21 -05:00<br>Options: ?<br>Notes: 109<br>Onboarding: completed Action Scheduler

Canceled: 1<br>Oldest: 2024-01-17 16:15:15 -0500<br>Newest: 2024-01-17 16:15:15 -0500

Complete: 554<br>Oldest: 2023-12-23 11:22:55 -0500<br>Newest: 2024-01-23 10:57:20 -0500

Failed: 31<br>Oldest: 2023-06-20 21:41:37 -0400<br>Newest: 2024-01-23 10:48:34 -0500

Pending: 5<br>Oldest: 2024-01-23 10:58:20 -0500<br>Newest: 2024-01-28 08:50:17 -0500 Status report information

Generated at: 2024-01-23 10:57:51 -05:00<br>`
    • This topic was modified 1 year, 1 month ago by 550. Reason: Status report

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey there, @550-1! Thanks for contacting us. I’m happy to help you.

    I checked your website and was able to see the issue from my end. However, I’m not able to replicate it on my test website.

    Thank you for already performing a conflict test.

    Do you have any custom code on the website that could be interfering with the check out?

    I see you are using the checkout block, correct?

    Can you try to use the checkout short code instead to test if it works correctly?

    [woocommerce_checkout]

    You can find more about this in this guide.

    Looking forward to your reply.

    Have a wonderful day!

Viewing 1 replies (of 1 total)
  • The topic ‘Country / Region block displays blank’ is closed to new replies.