“Country is Required” Cart Error Message

Hi @advteksol ??

Normally, these issues are caused by a conflict with your theme or another plugin. So in this case, you will need to perform a conflict check in order to to find the culprit.

The best way to check for conflicts is to:

1. Temporarily switch your theme to Storefront theme
2. Disable all plugins except for WooCommerce
3. Check if the problem persist

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Before you start

First, please make sure you have a good backup in place of your full site and database. If something goes wrong, it’s nice to know that you can restore your site.

Second, I would suggest installing a plugin called?Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

Cheers!

Yes, I tried that. Still doesn’t work with Storefront. Deactivated all the plugins except WooCommerce and WooCommerce Blocks and it still happens. When I deactivate WooCommerce blocks, my cart page goes blank ie. the cart disappears, not the header & footer.

Any thoughts

After inputting the Country, City, State and Zip – the cart disappears and I get this:

[av_codeblock wrapper_element=” wrapper_element_attributes=” codeblock_type=” alb_description=” id=” custom_class=” av_uid=’av-kql5crvy’]

[/av_codeblock]

Hey again!

That usually means that the cart page is not setup properly, and there’s some kind of third part shortcode being used there that’s not working.

I would recommend creating a fresh cart page, using the default WooCommerce shortcode, and setting that as your cart page in WooCommerce settings.

Here’s the guide to doing that: https://docs.woocommerce.com/document/woocommerce-pages/

Thanks, that works! Tried it before, but must have used the theme’s editor to set it.

Again, I appreciate your patience and help!