Country Field(s) Not Populating

Hi there,

Thanks for reaching out.

I was able to take a look at your Checkout page, and I do see that the field is completely missing. Something like this would be difficult for us to troubleshoot without accessing the site.

Would you be able to test with all plugins deactivated, except for WooCommerce, and the latest Storefront theme active all at the same time? Once you do, can you copy your System Status Report to paste into this thread, along with screenshots of checkout once that’s done?

You can find this by going to WooCommerce > Status > System Status > Get System Report in your WP-Admin dashboard.

Thanks!

Hey there, I already tested this before but I did it again with Storefront all plugins disabled and the issue still persisted.

### WordPress Environment ###

WordPress address (URL): https://nowaterbath.com
Site address (URL): https://nowaterbath.com
WC Version: 3.8.0
REST API Version: ? 1.0.2
Log Directory Writable: ?
WP Version: 5.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 5.6.40 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: ?
MySQL Version: 10.2.27-MariaDB-cll-lve
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.8.0
WC Database Prefix: wpi0_
MaxMind GeoIP Database: ?
Total Database Size: 34.63MB
Database Data Size: 20.60MB
Database Index Size: 14.03MB
wpi0_woocommerce_sessions: Data: 3.02MB + Index: 0.09MB + Engine InnoDB
wpi0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpi0_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpi0_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpi0_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpi0_woocommerce_order_itemmeta: Data: 0.19MB + Index: 0.23MB + Engine InnoDB
wpi0_woocommerce_tax_rates: Data: 3.52MB + Index: 6.06MB + Engine InnoDB
wpi0_woocommerce_tax_rate_locations: Data: 0.14MB + Index: 0.27MB + Engine InnoDB
wpi0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpi0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpi0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpi0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpi0_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpi0_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpi0_commentmeta: Data: 0.19MB + Index: 0.03MB + Engine InnoDB
wpi0_comments: Data: 1.47MB + Index: 0.86MB + Engine InnoDB
wpi0_datalist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpi0_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpi0_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpi0_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpi0_options: Data: 5.02MB + Index: 0.17MB + Engine InnoDB
wpi0_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpi0_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpi0_pmxi_imports: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpi0_pmxi_posts: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wpi0_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpi0_postmeta: Data: 4.13MB + Index: 4.55MB + Engine InnoDB
wpi0_posts: Data: 1.33MB + Index: 0.42MB + Engine InnoDB
wpi0_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpi0_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpi0_social_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpi0_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpi0_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpi0_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wpi0_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpi0_usermeta: Data: 0.39MB + Index: 0.41MB + Engine InnoDB
wpi0_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpi0_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpi0_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpi0_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpi0_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpi0_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpi0_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpi0_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpi0_wc_order_stats: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpi0_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpi0_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpi0_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpi0_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpi0_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpi0_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (1) ###

WooCommerce: by Automattic – 3.8.0

### Inactive Plugins (32) ###

Advanced Custom Fields: by Elliot Condon – 5.8.7
Contact Form 7: by Takayuki Miyoshi – 5.1.5
Disable REST API: by Dave McHale – 1.4.3
Google Analytics: by ShareThis – 2.2.5
Import User Meta Data from CSV: by Q Studio – 0.3.2
Import users from CSV with meta: by codection – 1.14.3.10
Jetpack by WordPress.com: by Automattic – 7.9
Mailchimp for WooCommerce: by Mailchimp – 2.3 – Not tested with the active version of WooCommerce
ManageWP - Worker: by GoDaddy – 4.9.2
Meta Box: by MetaBox.io – 5.2.3
Nextend Google Connect: by Roland Soos
Jamie Bainbridge – 1.6.2

PHP Compatibility Checker: by WP Engine – 1.5.0
PixelYourSite: by PixelYourSite – 7.1.3 – Not tested with the active version of WooCommerce
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.2
Smush: by WPMU DEV – 3.3.1
Squareup for WooCommerce: by Alagesan – 1.4 – Not tested with the active version of WooCommerce
Under Construction: by WebFactory Ltd – 3.60
WooCommerce Admin: by WooCommerce – 0.21.0 – Not tested with the active version of WooCommerce
WooCommerce Blocks: by Automattic – 2.4.4
WooCommerce Bulk Discount: by Rene Puchinger – 2.4.5 – Not tested with the active version of WooCommerce
Woocommerce CSV Import: by Allaerd Mensonides – 3.3.6 – Not tested with the active version of WooCommerce
WooCommerce Helper: by WooCommerce – 1.7.2 – Not tested with the active version of WooCommerce – Network enabled
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.17 – Not tested with the active version of WooCommerce
Woocommerce Quickbooks: by Ratul Bin Hasan – 1.0.1 – Not tested with the active version of WooCommerce
WooCommerce Services: by Automattic – 1.21.1 – Not tested with the active version of WooCommerce
WooCommerce Stripe Gateway: by WooCommerce – 4.3.1
WooCommerce USPS Shipping: by WooCommerce – 4.4.15 – 4.4.35 is available – Not tested with the active version of WooCommerce
WooSidebars: by WooCommerce – 1.4.5
WordPress Importer: by wordpressdotorg – 0.6.4
WP All Import - ACF Add-On: by Soflyy – 3.1.3
WP Crontrol: by John Blackbourn & crontributors – 1.7.1
YITH WooCommerce Wishlist: by YITH – 2.2.16

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #2485 - /shop/
Cart: #2486 - /cart/
Checkout: #2487 - /checkout/
My account: #2488 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront
Version: 2.5.3
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 988
Oldest: 2019-10-13 19:25:38 -0400
Newest: 2019-11-13 16:49:34 -0500

Pending: 1
Oldest: 2019-11-15 09:29:40 -0500
Newest: 2019-11-15 09:29:40 -0500

Canceled: 2
Oldest: 2019-11-07 12:01:38 -0500
Newest: 2019-11-13 17:49:35 -0500

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Seems this has gone overlooked for a few days. Hoping to get a response soon.

Bueller….Bueller…. Anybody?