Countries not available

I remember having a message saying the header was wrong at the first installation. I reinstalled it but it didn’t work either.

Hello Digitweaks,

It is a normal behaviour. You must define countries your are selling/shipping products to – the country list must be the same in WooCommerce settings and in your shipping manager.

In your case, I suppose you have defined, in WC General options, that you are selling to “all countries” and you have not defined all world countries in your shipping manager – in that case, bpost plugin inform you about countries that are not defined.

I hope this help? let us now.

KR

I defined everything, it’s all set up.

I have a list of countries by zone of tarification, and it’s not the general settings.

Some screenshots
https://infinit.io/_/9xLYQeN

Hello,

Thank you for the screen shots. As mentioned earlier, you must define your shipping countries in the bpost Shiping Manager – the bpost webportal you can access with your bpost login and pw.

KR

And even i have “all countries” in WC, i can’t even get countries in the “Free shipping” panel
https://infinit.io/_/6uuBMav

I never had to do this for any other websites with other versions of the plugin and i don’t find any documentation, i’m really surprised cause i have been through all the options of the shipping manager the Bpost one, on the bpost website, there’s nowhere to define the countries you ship to

you should connect to https://www.bpost.be/ShmBackEnd/private
Go in Admin/delivery settings

There you need to define, for each delivery method, your shipping prices and counrties !

I have this and it’s defined for all the countries
https://infinit.io/_/mDNZDna

Haaaa, i found it. The panel is hidden in a sub-option of a sub-panel of the admin,… really hard to find

Thanks for your time

cool, let us know when everything is in order so that we can close the ticket

Sure, i’m encoding everything at the moment

Working !