Counting links doesn’t work

  • Resolved Kenika

    (@kenika)


    7 years, 3 months ago

    Hi,

    I’d like to use the “count text links” feature, but it just doesn’t do anything. I click on the “count links” button, the popup opens… but nothing happens. What’s the problem?
    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Suwash

    (@suascat_wp)

    @kenika,

    That sounds like a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Check for conflicts.
    2. Check for JavaScript errors with your console.

    Can you post back the result?

    Thread Starter Kenika

    (@kenika)

    It’s so often the easiest solution (…sorry):
    I disabled all plugins (except for Yoast SEO of course). The link counter worked perfectly (and way quicker than I expected). I got the error that the plugin wasn’t able to insert the tables into my database. So I checked it: they were there. I cleared my cache, waited for like 20–30 minutes and – tadaaa – the error was gone.

    Thanks a lot for your support and this great work you do with this plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Counting links doesn’t work’ is closed to new replies.