counters not working

Hello there,

Yes we see that the counter is not updating in your site. Can you please ask for support to our support email [email protected] with your site details?

Thanks

Hello,

Now I’ve got Version 4.0.8 but the counters are not working even if I clear cache manually.

My site: martinmatzat.com

Thanks

Hello there,

We have just checked your site by doing the sharing for this url and it is updating the share counts properly. Please check.

Thanks

Hello,

ok, but what about the older shares?
Why I cannot see the old numbers of shares, too?

Thank you very much for your support.

Hello there,

have you changed the slug or url of the post recently? If you have done so the share counter will start from the beginning.

Our plugin will fetch the share count using the API from each network so we don’t have any control over the share counts provided by each social network we will just the fetch the share count and display in the post or page.

Thanks

Hi,

??
You’re right.
I changed my url recently.

After my last written post I thought that this could be the reason.

Thank you for your support.