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Resolved tfrajt
(@tfrajt)

4 years, 4 months ago

Dear DevelTeam,

I have following problem on linked page. When it is loaded, execution of the countdown.min.js script fails with following exception:
Uncaught Error: Couldn’t cast [object Object] to a date object.
finalDate https://globalizacia.com/wp-content/themes/eventchamp/include/assets/js/countdown.min.js?ver=5.5.1:19
setFinalDate https://globalizacia.com/wp-content/themes/eventchamp/include/assets/js/countdown.min.js?ver=5.5.1:19
n https://globalizacia.com/wp-content/themes/eventchamp/include/assets/js/countdown.min.js?ver=5.5.1:19
countdown https://globalizacia.com/wp-content/themes/eventchamp/include/assets/js/countdown.min.js?ver=5.5.1:19
jQuery 2
countdown https://globalizacia.com/wp-content/themes/eventchamp/include/assets/js/countdown.min.js?ver=5.5.1:19
<anonymous> https://globalizacia.com/wp-content/plugins/eroom-zoom-meetings-webinar//assets/js/frontend/main.js?ver=1.1.5:7
jQuery 2
<anonymous> https://globalizacia.com/wp-content/plugins/eroom-zoom-meetings-webinar//assets/js/frontend/main.js?ver=1.1.5:4
jQuery 8
countdown.min.js:19:1723
finalDate https://globalizacia.com/wp-content/themes/eventchamp/include/assets/js/countdown.min.js?ver=5.5.1:19
setFinalDate https://globalizacia.com/wp-content/themes/eventchamp/include/assets/js/countdown.min.js?ver=5.5.1:19
n https://globalizacia.com/wp-content/themes/eventchamp/include/assets/js/countdown.min.js?ver=5.5.1:19
countdown https://globalizacia.com/wp-content/themes/eventchamp/include/assets/js/countdown.min.js?ver=5.5.1:19
jQuery 2
countdown https://globalizacia.com/wp-content/themes/eventchamp/include/assets/js/countdown.min.js?ver=5.5.1:19
<anonymous> https://globalizacia.com/wp-content/plugins/eroom-zoom-meetings-webinar//assets/js/frontend/main.js?ver=1.1.5:7
jQuery 2
<anonymous> https://globalizacia.com/wp-content/plugins/eroom-zoom-meetings-webinar//assets/js/frontend/main.js?ver=1.1.5:4
jQuery 8

I am feeling in my bones, it’s something trivial, yet, I am unable to realize root cause. Thanks in advance for help.

Cheers,
Tomas.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Support supportstylemix
(@supportstylemix)

4 years, 3 months ago

Hello @tfrajt

Thanks for reaching us here!
Please update your eRoom plugin to the latest version. Mostly there might be a conflict with some plugin or with the theme activated. So, please deactivate other plugins except for the eRoom and use our plugin purely. After that, activate the side plugins one by one, to find which one exactly is affecting. If the problem remains the same even after all side plugins are deactivated then please try to switch the active theme to the default one.

Please feel free to reach out here with any further comments, concerns, or suggestions you wish to share.

Sincerely

Viewing 1 replies (of 1 total)

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