Countdown Custom Time Setting Stops Working After One Day

  • Shan Mohammad

    (@hussainmubarak24)


    7 months, 1 week ago

    Hi Support Team/Developer

    I’m experiencing an issue with the countdown timer on my website. The custom time setting works perfectly when I first install the plugin, but it stops functioning after one day. I’ve tried from my end whatever is possible, but the problem persists.

    Could you please assist me in resolving this issue?

    Thank you for your help.

    Best regards,
    Shan Mohammad

Viewing 1 replies (of 1 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @hussainmubarak24 ,

    Are you using any external plugin for caches on your site? This might be triggered by the fact that caching plugin doesn’t flush the caches so our plugin can’t display the countdown timer in the real time.

    You can kindly check the settings and make sure to exempt our plugin from caches.

    Best regards.

Viewing 1 replies (of 1 total)
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