• Resolved Maysie

    (@neighbourhoodcentre)


    I maintain a repository for systemic design and the download counter has been a critical tool. It is working well and tracking visits in the meta at the bottom of the page. However, the older posts don’t show updated counts when I try to add them with an estimate from the dashboard. I’ve followed all the steps such as clearing caches. Is there something I can do to make the update work? I’ve provided a post as an example.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Denis Boti?

    (@strongetic)

    Hello Maysie,

    I have reviewed the older post from the link you provided, and the visit counts appear to be updating correctly.

    Since you mentioned that the data set in the admin dashboard does not reflect on the frontend, I can only assume this is due to some form of caching still being active elsewhere.

    There are a few possibilities:

    1. Plugin-based caching: You may have multiple plugins installed that include optimization features, some of which could be caching the page. You can identify the responsible plugin by disabling them one by one until the issue is resolved. Once found, clear the cache from that plugin’s settings.
    2. Server-side caching: Your hosting provider may have a caching layer in place. You can contact their support team and ask if there is any server-level caching (e.g., within cPanel) and request instructions on how to clear it manually in the future.
    3. Cloud-based caching: If you use a cloud service like Cloudflare, it may also be caching your page. You can try clearing the cache through the Cloudflare dashboard or follow their documentation for guidance.
    4. Theme conflicts: If the issue persists, try temporarily switching to a default WordPress theme (such as Twenty Twenty-Four). If the visit counter updates correctly with the default theme, there might be a conflict that needs to be addressed either in the theme or in my plugin.

    Unfortunately, without direct access to your site and logs, I am unable to provide a more precise diagnosis.

    As an alternative, you may consider hiring a developer on platforms like Fiverr to review your error logs, identify any active caching mechanisms causing the issue, and guide you on how to clear them effectively.

    Let me know if you need any further assistance.

    Best regards,

    Denis Botic

    Plugin Author Denis Boti?

    (@strongetic)

    One more thing, as it is only one post.
    Did you maybe change the post’s title so you see the old post title in the admin dashboard?

    Thread Starter Maysie

    (@neighbourhoodcentre)

    Hi Denis, Thanks for such an awesome and lightweight solution. I have found the counter is updating now. It might have been caching or a conflict as you say. I was doing quite a bit of work on the site. Your timely response gave me the confidence I needed to let it ride for a bit and here it is resolved. Many thanks!

    Plugin Author Denis Boti?

    (@strongetic)

    Hi Maysie,

    Thank you so much for your kind words! I’m really glad to hear that the issue is resolved and that you’re happy with the plugin.

    Wishing you all the best with your site!

    Best regards,
    Denis Botic

Viewing 4 replies - 1 through 4 (of 4 total)
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