Couldn’t process image due to bad headers

  • Resolved janesaunders04

    (@janesaunders04)


    4 years, 6 months ago

    I’ve been running smush for the last week a few times.

    I intermittently get the following error message: Couldn’t process image due to bad headers. Try re-saving the image in an image editor, then upload it again.

    Some of the images this issue affects are always the same but others vary. So I’m wondering why this is happening.

    Similarly, if I bulk smush all images and I’m left with say 12 images that are affected by the above error message, then rerun bulk Smush the next day I’m told that over 300 images need resmushing. Why is this, if I haven’t added new images during this time?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

  • i am facing the same issue. It arrived today. Before today everything was fine. most of images of my website are beaked due to this.

    Zee

    (@laserjobs)

    Just installed the plugin and I am getting the same message
    “Couldn’t process image due to bad headers. Try re-saving the image in an image editor, then upload it again.”

    I was also getting the error “No file content sent.” intermittently

    Same problem here at smush pro version 3.6.3.

    Smush: Couldn’t process image due to bad headers. Try re-saving the image in an image editor, then upload it again.

    I start the process smush many times, and than, wondering it works.
    is that a bug?

    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @janesaunders04, @crackorsquad, @laserjobs, @michael81170,

    Smush can only compress images with metadata, so if an image does not have that it will not be able to do that & hence show the above error. This is not a bu but the expected behaviour as those images would not have metadata in them.

    So re-uploading that image by resaving it through an image editor should resolve this. Can you check this on your end and let me know if that works for you.

    Regards,
    Prathamesh Palve

    Hello,

    all my images have exif/iptc metadatas, because it is a photography website.
    muehlstein-online.com

    I try to smush the picture with the button “smush it”, and after “7,8.. errors” than smush it works on the picture! Perhaps it is a cloudflare-conflict?

    brg, Michael

    Hello @michael81170

    I trust you’re doing well!

    An image could be too large in size and the was not enough time to process it. Please try adding this line to the wp-config.php file:
    define('WP_SMUSH_API_TIMEOUT', 150);

    If you have any further questions, per WordPress regulations, please create a new thread in forums as this thread was created by another author.

    @janesaunders04 we haven’t heard back from you for a while. Please try the solution above. For now, I’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 6 replies - 1 through 6 (of 6 total)
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