Couldn’t find the interface, moved on to another solution

  • Added it. Then went to use it and could not find the interface. Checked the description and faq. Still couldnt find where to start so I moved on to another solution. Super annoying. If this does work really well, add a clear description of where to find it on admin menu.

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @stormhill,

    Thank you for sharing your feedback.

    We apologize for the inconvenience you experienced. Upon installation, the plugin should be visible in the dashboard of your site with the label “WebToffee Import Export (Basic)”. Kindly refer to this screenshot for better understanding

    However, we understand that you are facing some issues locating the same. If you could share a screenshot of your dashboard along with the system status report (WooCommerce>status>system status report), we might be able to assist you better.

    If you have any privacy concerns about sharing the details, you may share it privately via this link.

    We appreciate your cooperation and look forward to resolving this issue for you.

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