Could you please answer…?

Hello @cedriccharles,

We sincerely apologize for any inconvenience caused. To further address this issue, I’ve consulted with the relevant team. Regrettably, we currently do not have access to Polylang Pro. In order to provide adequate assistance, we would require access to an instance where the Polylang Pro plugin is available. This may entail purchasing an add-on or obtaining a token ticket. With that you will have the priviliages to open a ticket on our dedicated support forum for Awesome support and out team will speed up with the assistance.

Thank you for your understanding.

Warm regards,

Hello there!

Thanks you. I can help you with that. Can we continue be email?

Hi @cedriccharles

We appreciate your willingness to collaborate. Regrettably, we do not provide complimentary personalized assistance to non-premium users via email. However, you have the option to acquire our one-time support ticket for assistance with this particular issue.

https://getawesomesupport.com/addons/priority-support-request/

I hope this will help, if you have any questions, we are here to assist.

Regards

Hi @cedriccharles

Since we have another similar thread open for this case, i will mark this one as resolved.

Regards