Could not validate nonce

  • Resolved jgdavison

    (@jgdavison)


    1 year, 11 months ago

    I’ve seen a few other users encounter this error where validation is failed and the Runtime Error is generated – “Could not validate nonce.”

    I’m wondering if it would be possible to submit a request to change the error message. Here in the UK the word ‘Nonce’ has a derogatory meaning and for the above message to show when a customer is in the process of checkout is quite inappropriate.

    As for why this error is encountered, I’m not sure. This is on a site with hundreds of successful transactions and so far has been limited to just 1 customer. So I’m putting it down to possibly their browser settings or something disabled that is stopping the number from validating.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @jgdavison

    The Could not validate nonce. error is translatable. This means when editing the plugin translation files, for example with a plugin like Loco Translate, you can make the error say something else.

    As for why this error is encountered, I’m not sure. This is on a site with hundreds of successful transactions and so far has been limited to just 1 customer. So I’m putting it down to possibly their browser settings or something disabled that is stopping the number from validating.

    Nonce validation is a security feature and happens in many different parts of the plugin.
    So if this is not an issue you can reproduce, it may be difficult to track down the cause of it. Sometimes, this can be related to caching, but normally this should not be a problem.

    A few potential nonce validation problems were fixed in the past, and there is one related issue left open. But so far, we were unable to reproduce it, and most reports have been similar to yours with this error only occurring once or sporadically, if at all.

    So if you see any way to reproduce this error, please do not hesitate to let us know. Thanks!
    In any case, I hope the above information helps you out.

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    Hopefully, you were able to proceed as advised above.
    If you have any further questions, please feel free to reopen this topic or create a new one.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Could not validate nonce’ is closed to new replies.