Could not update snippet. Request failed with status code 500

  • Scott

    (@midipedalboards)


    1 year, 6 months ago

    I have the Pro version.

    Everything working fine except for 1 snippet that it will not let me edit or save. This is a snippet I’ve used for a long time. It will import, activate, and deactivate just fine. In fact it works …. until you want to edit it.

    I need to edit it and when saving or deactivating it gives the “Could not update snippet. Request failed with status code 500”.

    add_action('wp_head', function(){
    ?>
    <link rel="shortcut icon"  type="image/x-icon" />
    <meta name="description" content="BLS, ACLS, PALS. American Heart Association CPR Classes for Healthcare Providors as well as for the general public. Blended and eLearning options as well as tradition classes. Skills Checkoffs too." />
    <?php
},1);
Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I have the Pro version.

    Then the developer can’t help you here. They would risk getting into real trouble if they did.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://codesnippets.pro/account/#!/login

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    I tried going through the that route as had a Pro account, but it didn’t help

    Plugin Author Shea Bunge

    (@bungeshea)

    @midipedalboards @stimulant it’s possible this is related to one of the known bugs in v3.4.0 – the issue with multisite snippets, or the issue with security software catching requests.

    We’ll be releasing a fix for both of these shortly – hopefully it fixes your problem as well.

    No, I figured it out. It was related to Cloudflare blocking the plugin from working due to it believing the ajax json request was dodgy (the new feature of the plugin).

Viewing 4 replies - 1 through 4 (of 4 total)
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