Could not retrieve Youtube video information. API Key is missing

  • I keep getting this message but I did put in my youtube api in the plugin setting. also the sample videos that came with plugin are not playing..

    here is link for the site
    Net connection not available in your system

    this plugin was working flawlessly for two yeares on my son’s website, now we got Way way too many bugs in the plugin, the (Net connection not available in your system) was NEVER resolved on my son’s website so I removed it all together…

    • This topic was modified 7 years, 8 months ago by rcktech.
Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    Please download the videodetailpage.php and videohome.php from below links

    https://www.dropbox.com/s/ddvbfruxkwmxrk8/videodetailpage.php?dl=0

    https://www.dropbox.com/s/96fs8vgepfpw8qo/videohome.php?dl=0

    and replace the files in the file path /wp-content/plugins/contus-video-gallery/front/views from your FTP/Cpanel. Ensure you backup the existing videodetailpage.php and videohome.php before you replace the attached files.

    Thread Starter rcktech

    (@rcktech)

    I will do that tonight; but I just installed this plugin from the wordpress admin of my website over the weekend, shouldn’t these files be the most updated and latest and “Greatest”?

    Thread Starter rcktech

    (@rcktech)

    ok now the videos are showing but on the video page, I lost the top video and everything got shifted to the far left.

    and the same happened to my son’s website..

    Thread Starter rcktech

    (@rcktech)

    Ok, I am going to give this one more chance before I move on and start looking for a another plugin…

    Three questions…

    Q1- this a repeat of my question above (10 days ago) Lost the video on the top and everything shifted to the far left.

    Q2- Is the paying version suffering from all these BUGS.

    Q3- Are the paid customer being ignored the same way I am being ignored here (it’s been 10 days)

    Thank you,

    • This reply was modified 7 years, 8 months ago by rcktech.

    In videohome.php there is a dot missing in line 306 “$div=”. Change it to:

    /** Iframe code for youtube videos */
    $videoId1 = getYoutubeVideoID ( $videoUrl );
    $div.='<div id=”player”></div><script>

    and the page will be ok again.

    If necessary adjust the video width in the plugin settings.

    That is great

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Could not retrieve Youtube video information. API Key is missing’ is closed to new replies.