Could not open original image attachment

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  • Plugin Author HeroThemes

    (@herothemes)

    Hi supersuf,

    Thanks for your query. The plugin uses the standard media library, so are you able to provide more details on where/when this occurs?

    Have you tried uploading the image first to your Media Gallery by going to your admin panel and selecting Media > Add New, uploading, then going to Settings > Heroic Favicon Generation and selecting the just uploaded favicon.

    If it’s a new install, it could be an issue with uploads generally, which are handled by WordPress itself, have you managed to upload other media successfully?

    All the best,

    Richard @ HeroThemes

    Plugin Author HeroThemes

    (@herothemes)

    Closing due to inactivity.

    Richard @ HeroThemes

Viewing 2 replies - 1 through 2 (of 2 total)
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