Could not get feed info.

  • Resolved weibin0227

    (@weibin0227)


    2 years, 10 months ago

    in the plugin page it displays:
    XML feed: Could not get feed info. ? Last activity: 28 mins ago - Something went wrong while attempting to generate the feed.
    Remote feed setup: Product feed not yet configured on Pinterest.
    and I check the log file
    it display : 

    2022-01-22T07:29:48+00:00 DEBUG Feed generation (re)scheduled.
2022-01-22T07:29:48+00:00 DEBUG Feed generation (re)scheduled.
2022-01-22T07:29:48+00:00 DEBUG Feed generation (re)scheduled.
2022-01-22T07:29:49+00:00 DEBUG Feed generation (re)scheduled.
2022-01-22T07:29:49+00:00 DEBUG Feed generation (re)scheduled.
2022-01-22T07:29:49+00:00 DEBUG Feed status set to: starting
2022-01-22T07:29:49+00:00 DEBUG Generating feed for 346932 products
2022-01-22T07:29:49+00:00 DEBUG Feed generation (re)scheduled.
2022-01-22T07:29:49+00:00 DEBUG Feed generation (re)scheduled.
2022-01-22T07:29:49+00:00 DEBUG Feed generation (re)scheduled.
2022-01-22T07:29:49+00:00 DEBUG Feed status set to: in_progress
2022-01-22T07:29:50+00:00 DEBUG Feed step generation completed in 299555ms. Current Index: 499 / 346932
2022-01-22T07:29:50+00:00 DEBUG Wrote 500 products to file:/xxx/wp-content/uploads/pinterest-for-woocommerce-uRjZ26-tmp.xml
2022-01-22T07:29:56+00:00 DEBUG Feed status set to: error
2022-01-22T07:29:56+00:00 ERROR Something went wrong while attempting to generate the feed.
2022-01-22T07:34:54+00:00 DEBUG Feed didn't fully generate yet. Retrying later.

    I had try many times to reinstall the plugin and reconfigure the account
    Pinterest for WooCommerce version 1.0.1
    WooCommerce Version 6.1.1

    • This topic was modified 2 years, 10 months ago by weibin0227.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Christian

    (@christian1983)

    Hey there ,

    Hope you are doing well!

    Do you have any ther logs or screenshot?

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,
    Christian

    Thread Starter weibin0227

    (@weibin0227)

    no other log, screenshot as this
    https://ibb.co/dkTV9S4

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 3 replies - 1 through 3 (of 3 total)
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