• Resolved glazeph

    (@glazeph)


    When requesting for a withdrawal in vendor dashboard in dokan vendor received this message “Could not create new withdraw” so request for withdrawal sa unsuccessful. I hope anyone can help me here. thaanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter glazeph

    (@glazeph)

    When requesting for a withdrawal in vendor dashboard in dokan vendor received this message “Could not create new withdraw” so request for withdrawal sa unsuccessful. I hope anyone can help me here. thaanks

    Shafinoid

    (@shafinahmad01)

    Hi @glazeph

    Accept my apologies for the unexpected inconvenience.

    If you are getting an error saying “Couldn’t create a new withdraw” from the Vendor Dashboard, it’s a common issue if you don’t update the database after a successful plugin update.

    Dokan plugin shows a popup to update the data for the database. But you might have canceled that, which caused the issue. The problem that happened was not running the Dokan Updater properly.

    But don’t worry and kindly run the updater properly to fix the issue. To run the Dokan updater again, you need to run the WP Console plugin below. You can watch this video to get the process easily.

    You need to run the following script through the WP Console plugin.

    update_option( 'dokan_theme_version', '3.2.11' );

    Then it will update the database manually, and the issue should be resolved.

    Also, if you haven’t updated the Dokan v3.2.15, then kindly update the plugin to the latest version and you will find an updater pop up on the Admin Dashboard again which you will need to click on the update button to proceed.

    Thread Starter glazeph

    (@glazeph)

    Thank you so much it was solve.

    Shafinoid

    (@shafinahmad01)

    Hi @glazeph

    I’m glad to be able to help you and resolving this topic as the issue is solved.

    Stay Safe ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Could not create new withdraw’ is closed to new replies.