Could not create a new withdraw

I’ve tried submitting a support ticket but it seems like your site is having an issue. A vendor has attempted to make a withdrawal but the error “Could not create a new withdraw” pops up along with this code

INSERT INTO wp2otz_dokan_withdraw (user_id, amount, date, status, method, note, details, ip) VALUES (165, ‘54.94’, ‘2021-09-13 21:05:05’, 0, ‘bank’, ”, ‘a:7:{s:7:\”ac_name\”;s:22:\”Vendor name\”;s:9:\”ac_number\”;s:11:\”acc no.\”;s:9:\”bank_name\”;s:15:\”Bank name\”;s:9:\”bank_addr\”;s:34:\”Bank address\”;s:14:\”routing_number\”;s:0:\”\”;s:4:\”iban\”;s:0:\”\”;s:5:\”swift\”;s:11:\”Swift code\”;}’, ‘IP add’)`

I’ve changed the personal details for privacy reasons.