Could not convert to PDF.

  • Resolved leokra

    (@leokra)


    6 years, 3 months ago

    Do not work for me

    2018/12/11 02:59:18|INFO|2.1.2|BG: Disabled|check process print|1001|processing
    2018/12/11 02:59:18|INFO|2.1.2|BG: Disabled|process print|1001
    2018/12/11 02:59:19|INFO|2.1.2|BG: Disabled|#1001|init print
    2018/12/11 02:59:19|INFO|2.1.2|BG: Disabled|#1001|raw print
    2018/12/11 02:59:19|WARNING|2.1.2|BG: Disabled|403|N?￡o foi poss?-vel converter para PDF.
    2018/12/11 07:14:47|INFO|2.1.2|BG: Enabled|check process print|1002|processing
    2018/12/11 07:14:47|INFO|2.1.2|BG: Enabled|process print|1002
    2018/12/11 07:14:47|INFO|2.1.2|BG: Enabled|#1002|init print
    2018/12/11 07:14:48|INFO|2.1.2|BG: Enabled|#1002|print
    2018/12/11 07:14:48|INFO|2.1.2|BG: Enabled|#1002|raw print
    2018/12/11 07:14:49|WARNING|2.1.2|BG: Enabled|403|N?￡o foi poss?-vel converter para PDF.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bizswoop

    (@bizswoop)

    Leokra,

    Thank you for reaching out to us for support.

    The error message you are receiving “Could not convert to PDF” is linked to how you have the settings configured under Layout Size.

    If you are using a Thermal Printer model, some printer models don’t provide automatic width or continuous feed functionality support. If you select the Custom option under the Layout size and leave the value at 0 mm, this error will occur indicating your printer model doesn’t support this functionality.

    Our recommendation, try setting values, for example 75mm width and 40mm height.

    Modifying the values should resolve the PDF conversion error.

    Thread Starter leokra

    (@leokra)

    Thanks a lot, working fine now, was the 0 mm layout size.
    Thanks again!

    Plugin Author bizswoop

    (@bizswoop)

    Great. Thanks for the confirmation it’s working now.

    Enjoy the Plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Could not convert to PDF.’ is closed to new replies.