Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @hieult,

    I trust you’re doing well!

    I’ve tested integration with Sendy on my test site and could not replicate this issue.

    Please re-check the Sned credentials you’ve added, to make sure these are added correctly.

    If the issue still persists, please check if there are errors on the developer’s console when the error "Something went wrong" is showing. To do so, please right-click on your site, Inspect > Console. Please see attached screenshot:
    https://monosnap.com/file/oTAEWvzsYTRQSEmyFXJ0woCPEK7R3v

    Please enable WordPress debug mode, add the following lines in the wp-config.php file

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );
    

    Please make sure that you insert these lines above /* That's all, stop editing! Happy blogging. */. Try to reproduce this error again by trying to connect to Sendy. This way all errors will be saved in the debug.log file inside the /wp-content/ directory.

    Let us know the errors that you will find.

    Kind regards,
    Nastia

    Thread Starter hieult

    (@hieult)

    Hello,
    I have followed your instructions.
    The errors are collected in the debug.log file
    and photos I enclose
    Please continue to support from you!

    The content of the debug.log file:
    [22-Dec-2019 01:49:00 UTC] PHP Notice: register_uninstall_hook was called incorrectly . Only a static class method or function can be used in an uninstall hook. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) In /home/chonghean/domains/chonghean.net/public_html/wp-includes/functions.php on line 4986
    Images Eror

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @hieult,

    Unfortunately, there’s nothing in the debug log that suggests that there are issues, notices will not affect functionality on the site so this is not related.

    Do you have any other plugins that are currently connected or use Sendy connection as it’s possible that two options calling the same API could be conflicting?

    Could you perform a conflict test by disabling all plugin except for Hustle, switch to default WP theme and see if the connection works after that?
    If it does enable them one by one until you see which one is causing the issue.

    I would suggest performing this test on a staging site or if you don’t have one make sure to create a full backup before you start with testing.

    Cheers,
    Predrag

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Could not connect sendy with Plugin’ is closed to new replies.