Could not authenticate
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My outlook email is working fine but my email testing is giving this error below. Does anyone have any advice on how I can fix this issue? Thanks
Versions: WordPress: 5.8.2 WordPress MS: No PHP: 7.3.33 WP Mail SMTP: 3.2.1 Params: Mailer: smtp Constants: No ErrorInfo: SMTP Error: Could not authenticate. Host: smtp.relisolutions.us Port: 587 SMTPSecure: string(0) "" SMTPAutoTLS: bool(false) SMTPAuth: bool(true) Server: OpenSSL: OpenSSL 1.1.1l 24 Aug 2021 Debug: Email Source: WP Mail SMTP Mailer: Other SMTP SMTP Error: Could not authenticate. SMTP Debug: 2021-12-09 19:57:29 Connection: opening to smtp.relisolutions.us:587, timeout=300, options=array() 2021-12-09 19:57:29 Connection: opened 2021-12-09 19:57:29 SERVER -> CLIENT: 220-custom2.adpixel.biz ESMTP Exim 4.94.2 #2 Thu, 09 Dec 2021 14:57:29 -0500 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. 2021-12-09 19:57:29 CLIENT -> SERVER: EHLO relisolutions.us 2021-12-09 19:57:29 SERVER -> CLIENT: 250-custom2.adpixel.biz Hello relisolutions.us [195.201.241.180]250-SIZE 52428800250-8BITMIME250-PIPELINING250-PIPE_CONNECT250-AUTH PLAIN LOGIN250-STARTTLS250 HELP 2021-12-09 19:57:29 CLIENT -> SERVER: AUTH LOGIN 2021-12-09 19:57:29 SERVER -> CLIENT: 334 VXNlcm5hbWU6 2021-12-09 19:57:29 CLIENT -> SERVER: [credentials hidden] 2021-12-09 19:57:29 SERVER -> CLIENT: 334 UGFzc3dvcmQ6 2021-12-09 19:57:29 CLIENT -> SERVER: [credentials hidden] 2021-12-09 19:57:31 SERVER -> CLIENT: 535 Incorrect authentication data 2021-12-09 19:57:31 SMTP ERROR: Password command failed: 535 Incorrect authentication data SMTP Error: Could not authenticate. 2021-12-09 19:57:31 CLIENT -> SERVER: QUIT 2021-12-09 19:57:31 SERVER -> CLIENT: 221 custom2.adpixel.biz closing connection 2021-12-09 19:57:31 Connection: closed SMTP Error: Could not authenticate.
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