• Resolved oleg99

    (@oleg99)


    Hello,

    I have a problem. I am trying to use AnyComment and it allows to upload files. Uploading works fine, but when I try to post a comment with comment attachment information, it seems like the array of attachments (with json_encode) is somehow skipped. Could “All In One WP Security” have some option blocking it?

    Thank you in advance!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you enable Debug mode in our plugin. Then carry out a test by posting a comment. Afterwards check the log file. Lets see if the log file reveals something.

    If the log file doesn’t reveal anything, do a plugin conflict test.

    Let me know how you go.

    Kind regards

    Thread Starter oleg99

    (@oleg99)

    Здравствуйте!
    По вашему совету выполнил тест, опубликовав комментарий с загрузкой картинки (файла).
    Проверил файл журнала. Картинка (файл) в комментарий не загрузилась.
    Файл журнала показал следующее:

    wp-security-log:

    [09/15/2019 2:32 AM] – SUCCESS : File Change Detection Feature: change to filesystem detected!
    [09/15/2019 10:34 AM] – SUCCESS : File Change Detection Feature: change to filesystem detected!
    [09/15/2019 3:31 PM] – SUCCESS : File Change Detection Feature: change to filesystem detected!

    wp-security-log-cron-job

    [09/15/2019 11:31 AM] – SUCCESS : Filescan – Scheduled fcd_scan is enabled. Checking now to see if scan needs to be done…
    [09/15/2019 12:31 PM] – SUCCESS : DB Backup – Scheduled backup is enabled. Checking if a backup needs to be done now…
    [09/15/2019 12:31 PM] – SUCCESS : Filescan – Scheduled fcd_scan is enabled. Checking now to see if scan needs to be done…
    [09/15/2019 1:31 PM] – SUCCESS : DB Backup – Scheduled backup is enabled. Checking if a backup needs to be done now…
    [09/15/2019 1:31 PM] – SUCCESS : Filescan – Scheduled fcd_scan is enabled. Checking now to see if scan needs to be done…
    [09/15/2019 2:30 PM] – SUCCESS : DB Backup – Scheduled backup is enabled. Checking if a backup needs to be done now…
    [09/15/2019 2:30 PM] – SUCCESS : Filescan – Scheduled fcd_scan is enabled. Checking now to see if scan needs to be done…
    [09/15/2019 3:31 PM] – SUCCESS : DB Backup – Scheduled backup is enabled. Checking if a backup needs to be done now…
    [09/15/2019 3:31 PM] – SUCCESS : Filescan – Scheduled fcd_scan is enabled. Checking now to see if scan needs to be done…
    [09/15/2019 3:31 PM] – SUCCESS : Filescan – Scheduled filescan was successfully completed.
    [09/15/2019 4:31 PM] – SUCCESS : DB Backup – Scheduled backup is enabled. Checking if a backup needs to be done now…
    [09/15/2019 4:31 PM] – SUCCESS : Filescan – Scheduled fcd_scan is enabled. Checking now to see if scan needs to be done…

    У вас есть совет для меня по решению данной проблемы?
    Спасибо!

    • This reply was modified 5 years, 6 months ago by oleg99.
    • This reply was modified 5 years, 6 months ago by oleg99.
    Plugin Contributor mbrsolution

    (@mbrsolution)

    What happens if you disable our plugin? Does it work? If it does, then carry out the following. Enable our plugin again but this time disable all Firewall rules.

    Let me know what happens.

    Thank you

    Thread Starter oleg99

    (@oleg99)

    Отключил Ваш плагин. Загрузил в комментарий картинку (файл). Проблема не исчезла.
    Снова активировал Ваш плагин. Загрузил в комментарий картинку (файл). Проблема осталась.
    В логах на сегодняшний день следующая информация:
    [09/16/2019 12:43 AM] – SUCCESS : DB Backup – Scheduled backup is enabled. Checking if a backup needs to be done now…
    [09/16/2019 12:43 AM] – SUCCESS : Filescan – Scheduled fcd_scan is enabled. Checking now to see if scan needs to be done…
    [09/16/2019 12:43 AM] – SUCCESS : Filescan – Scheduled filescan was successfully completed.
    [09/16/2019 1:45 AM] – SUCCESS : DB Backup – Scheduled backup is enabled. Checking if a backup needs to be done now…
    [09/16/2019 1:45 AM] – SUCCESS : Filescan – Scheduled fcd_scan is enabled. Checking now to see if scan needs to be done…
    [09/16/2019 2:31 AM] – SUCCESS : DB Backup – Scheduled backup is enabled. Checking if a backup needs to be done now…
    [09/16/2019 2:31 AM] – SUCCESS : Filescan – Scheduled fcd_scan is enabled. Checking now to see if scan needs to be done…
    [09/16/2019 3:36 AM] – SUCCESS : DB Backup – Scheduled backup is enabled. Checking if a backup needs to be done now…
    [09/16/2019 3:36 AM] – SUCCESS : Filescan – Scheduled fcd_scan is enabled. Checking now to see if scan needs to be done…
    [09/16/2019 3:46 AM] – SUCCESS : DB Backup – Scheduled backup is enabled. Checking if a backup needs to be done now…
    [09/16/2019 3:46 AM] – SUCCESS : Filescan – Scheduled fcd_scan is enabled. Checking now to see if scan needs to be done…

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    Отключил Ваш плагин. Загрузил в комментарий картинку (файл). Проблема не исчезла.
    Снова активировал Ваш плагин. Загрузил в комментарий картинку (файл). Проблема осталась.
    В логах на сегодняшний день следующая информация:

    In English:

    Disabled your plugin. I uploaded a picture (file) to the comment. The problem has not disappeared.
    Activated your plugin again. I uploaded a picture (file) to the comment. Problem still exists.
    In the logs today the following information:

    So according to your comment above our plugin is not causing your issue.

    Kind regards

Viewing 5 replies - 1 through 5 (of 5 total)
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