Cotact form missing after update

Hi Sparen

This is the first case of an issue of this nature. Please, take a screenshot of the issue so we can see what’s going on and upload to any online location. Alternatively, please, try describe what’s happening. Is the widget there in the admin or there but displayed with missing text? Or not there at all?

Hi Andrew,

the contact form isn’t listed in the widget area of the sigeorigin widgets and also not listed in the all widgets area.

I tested this issue with your predefined contact form layouts and after import an error is displayed “contact form widget is missing”.

It seems to be important to know that in all subdomains where the contact form widget was used before update, the widget is displayed in the widget area and it’s working there. But in all subdomains where the widget was not used before update it’s missing.

The plugins builder and widget bundle are active for multisite network but the classic widgets only local.

Hope that helps to identify the reason!

Thanks again,

Sparen

Addition:

All (possitive or negative) affected subdomains work exactly with the same plugins network wide and local, there is no difference!

Thanks,

Sparen

Hi Andrew,

I found the issue, sorry my mistake!

I haven’t worked with page builder since two years and I overlooked the small feature to active more widgets in the widget pack settings page. Now I select contact form active and it works very fine like in other subdomains!

Great support, thank you and have a nice day,

Sparen

Hi Sparen

Thanks for keeping us updated; I’m sorry I wasn’t able to reply sooner. I’m glad to hear you’ve made progress.

Cheers for now.

Andrew