Costumized e-mail not saved

  • Resolved olahall

    (@olahall)


    4 years, 1 month ago

    When I edit the templates for e-mail (example welcome e-mail), it doesn′t save.

    I found a way to edit using FileZilla or similar. But I′m using a an old theme on my website, that is no longer avaliable. So I cannot creat a child-theme. I cannot access the theme folder on the server.

    Is there another way???

Viewing 15 replies - 16 through 30 (of 54 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @olahall

    Could you please provide a screenshot of your Facebook field settings?

    Regards,

    Thread Starter olahall

    (@olahall)

    …so no solution?? :/

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @olahall

    Sorry for the late response. Please see my response 1 week ago.

    Could you please provide a screenshot of your Facebook field settings?

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

    Thread Starter olahall

    (@olahall)

    It’s not resolved!
    How do I provide screen shots??
    I can’t upload anything???

    I’m not sure what the point with a screenshot is anyway?

    I haven’t changed any of the settings. I use the exact settings, that is in the preset for ”facebook-field”.

    So it looks like that…

    Thread Starter olahall

    (@olahall)

    If you need a screenshot. How do I upload it?

    Thread Starter olahall

    (@olahall)

    No solutions??

    @olahall

    you can use https://imgur.com/ for your screenshot and post the link here in the forum.

    Thread Starter olahall

    (@olahall)

    Ok, I will do it that way.
    But I still don’t see the point???

    I haven’t made any changes in the settings. It’s all default settings.

    But I will…

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @olahall

    We’ve released version 2.1.17. Please see if you’re still having issues with the latest version.

    Regards,

    Thread Starter olahall

    (@olahall)

    Updated…
    Still same problem…

    This is a sceenshot of my settings

    View post on imgur.com

    @olahall

    Can you post a link to your site so I can have a look at your pages.

    Thread Starter olahall

    (@olahall)

    https://smartutbildning.se

    You register through UM at https://smartutbildning.se/medlemsarena

    @olahall you wrote:

    I have another issue with UM aswell…

    It′s regarding editing the user profile.
    If I use predefined fields for social media. The facebook field doesn′t seem to work properly.

    I put LinkedIn and Facebook fields in the profile. I also checked the box for showing social media icons on the user profile.

    The facebook field doesn′t get saved when the user fills it out. And t doesn′t show in the profile, which I′m guessing depends on that it doesn′t get saved?

    What am I doing wrong??

    Your page is loading code from Facebook (sdk.js, share_button.php, page.php and some more) which impacts the page performance a lot and might also be the cause for your UM problem with the Facebook field in the UM profile page.

    • This reply was modified 3 years, 11 months ago by missveronica.
    • This reply was modified 3 years, 11 months ago by missveronica.
    Thread Starter olahall

    (@olahall)

    In english please? :/

    All I want to be able to do, it the same thing that I can do with the LinkedIn field.

    The user can add his/her link to linkedin. Rhen the LinkedIn icon is visible on the top of the profile page.

    It looks exactly the same. I fill out my fb link. But it’s not saved.

    Is it possible to fix???

Viewing 15 replies - 16 through 30 (of 54 total)
  • The topic ‘Costumized e-mail not saved’ is closed to new replies.