Cost Calculator admin is not loading

  • Resolved benabba

    (@benabba)


    8 months, 1 week ago

    I recently installed the plugin on a WordPress website with the default theme, and no other plugins activated. However, upon attempting to access the calculators link in the admin panel, the page fails to load, displaying a perpetual loading icon instead.

    https://prnt.sc/Ut13pbK4umDv

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter benabba

    (@benabba)

    We fixed the issue temporarly by changing the posts_per_page value from -1 to 10 (any low number should work). The issue seems to be related to loading all database woocommerce products which causes timeout error.

    This was reported for your other plugin (STM Motors Auto Parts) last year as well.

    Plugin Support mgordonStylemixThemes

    (@mgordon7)

    Hello,

    We apologize for any inconvenience caused by the recent update. It’s important to clarify that the recent update was not intended for performance improvements. However, we want to assure you that we are releasing a new update today specifically focused on enhancing the performance of the plugin.

    We appreciate your patience and cooperation as we work to address any issues and improve the overall experience for our users.

    Thank you for your understanding and continued support.

    Best regards

    Thread Starter benabba

    (@benabba)

    I didn’t say the issue was caused by the plugin update!

    I hope you read my message thoroughly and fix the issue not only on this plugin but on all your plugins.

    Plugin Support mgordonStylemixThemes

    (@mgordon7)

    Thank you, once again, I forwarded your comment to our dev team directly. I should inform you that the task was already created and is currently in our dev team roadmap

    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
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