Corruption of product variations

  • limeat

    (@limeat)


    5 months ago

    I have many variations in each variable product, either software for dyslexic people, or SAPI5 text-to-speech voices for Windows.

    The SKUs are vital for implementing UK Disability VAT Exemption, and with a vast range of prices, it is obviously essential that nobody gets a GBP 30,000.00 product for GBP 45.00.

    WooCommerce / WordPress will not offer any support on this issue due to their recent “changes”…

    Has anybody else come across product variations being given to Regular Price and SKU of other variations in the same product?

    I am now extremely worried, so if anybody else has had this, please could you contact me?

    Many thanks.

    Sarah

    • This topic was modified 5 months ago by limeat. Reason: grammatical error

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello limeat

    Thank you for reaching out to WooCommerce support forum.

    I understand that your message is intended for the Woo community.
    While you wait for a reply, could you please tell me more about your issue?

    WooCommerce / WordPress will not offer any support on this issue due to their recent “changes”…

    May I ask if you have submitted a ticket at Woo.com or created a topic at this forum before?
    We take these matters seriously and will do our best to resolve your problem.

    Regarding the problem, could you tell me if this is happening with all products or some of them?
    Also, tell me when exactly this problem started occurring.

    Lastly, I’d like to review your site’s System Status Report.
    This will help me check if there is any 3rd party code or plugin that might have caused this issue.

    You can find SSR via WooCommerce > Status.
    Select Get system report and then Copy for support.

    Once you’ve done that, you can paste the text in https://gist.github.com
    After that, you can paste the Gist link here in your reply.

    Looking forward to your response. ??

    Best regards.

Viewing 1 replies (of 1 total)
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