• Resolved imsuyash

    (@imsuyash)


    I have a running site. I wanted to change the hosting.

    Thus, I installed the amazing updraft plugin.
    I then connected it to my drive account.
    Then I started backing up my website.

    The message then shows the backup completed successfully.

    Then I clicked to restore the backup on my new hosting account with WordPress installed.

    I got this message showing “File (backup_2021-01-18-1544_CSHAWK_4ddec3d69640-themes.zip) was found, but has a different size (2097153) from what was expected (23724236) – it may be corrupt.”

    Also, when I click the restore button.

    All the files get restored but the themes file remains empty.

    Rest everything gets restored except theme files.

    Here is the log before you ask ??

    Logfile after restoration (new hosting)
    https://pastebin.com/5CiKVTQt

    Activity log that shows up during restoration
    https://pastebin.com/Q4ME9Bzp

    Logfile of my website after creating a backup (running website):
    https://pastebin.com/hVacNTHj

    Thank u

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you try to extract the themes.zip file and see if your theme files are present?

    Can you also check via FTP/File Manager if the theme is also restored on your server? It may be installed but not activated?

    Regards,
    Bryle

    Thread Starter imsuyash

    (@imsuyash)

    I have checked through SSH. It is not restored on the new hosting account server.

    Also, All the theme files are present on google drive correctly.

    Thread Starter imsuyash

    (@imsuyash)

    Hare Krishna Hare Krishna!

    It worked! I just disabled all my plugins(except that amazing updraft).

    Then I backed up the file again.

    Now during restoring it does not shows that the themes file may be corrupt.

    It restores successfully and working.

    Hare Krishna ??

Viewing 3 replies - 1 through 3 (of 3 total)
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