Copies of client response emails being sent to me

  • Resolved rhythmrascal

    (@rhythmrascal)


    2 months, 3 weeks ago

    I set-up Fluent SMTP to work with WordPress. We use Gmail as our email provider. I have a form using Ninja forms that sends out a “Thank you for your submission” email when the form is submitted. That email is also being sent to the “from” email rather than only the “to” email address. So I get a copy of every single “thanks” email.

    Is there a way to stop this?

    – Hosting: Siteground
    – Email: Gmail
    – WEbsite: wordpress
    – Form: Ninja Forms

Viewing 1 replies (of 1 total)
  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @rhythmrascal,

    To assist you better, a video demonstration showing the full email notification setup would be extremely helpful. This will enable us to understand the issue and provide precise assistance.

    Please include any error messages or unusual behavior in the video. If possible, please also provide screenshots of the relevant settings.

    Your collaboration will help us expedite the resolution process.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.