Cookieyes app dashboard is empty

  • Resolved aakkuhalp

    (@aakkuhalp)


    7 months, 2 weeks ago

    Hi, I use your plugin on our site and I wanted to make our cookie consent in two languages. I found the instructions and logged in to Cookieyes web app as I was told but the dashboard is empty. There is only a text that says : “Connected via “GDPR Cookie Consent” plugin”.

    I thought that the plugin is connected to the app as you say in the plugin page : “Integration with CookieYes Web App: Free connection with CookieYes web app to access advanced features (cookie scan, consent log, etc.) and manage all settings from the web app account.”

    So what I am doing wrong here?

    Thanks for advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @aakkuhalp,

    Greetings from CookieYes!

    You are on the legacy version of our plugin, which is connected to CookieYes for scanning only.

    You can migrate it to the revamped version by referring to this thread. After migration, you can connect to CookieYes and manage all the settings from the web app.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @aakkuhalp,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
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