Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @123nadav

    Greetings from CookieYes!

    The video link attached here seems to be expired. Could you please share it again so we can replicate this in our test environment and provide a fix?

    Thread Starter Nadav Levi

    (@123nadav)

    Yes you right, is expired every 24 hours, here is a new link to the video:

    https://jmp.sh/s/VSQUoq3aEy2qv1BHKUfs

    download the video is be better. (every 24 hours its expired)

    please tell me after you see it.

    Thread Starter Nadav Levi

    (@123nadav)

    I have one website in EU:

    https://locksmithunit.es

    you should check this one.

    this is the video from my last post:

    https://jmp.sh/s/VSQUoq3aEy2qv1BHKUfs

    as i said, the link valid only for 24 hours, so when you see it, try to download the video, if not you will lose the video again and i need to upload the video again.

    • This reply was modified 1 month, 4 weeks ago by Nadav Levi.
    • This reply was modified 1 month, 4 weeks ago by Nadav Levi.
    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @123nadav

    We’ve attempted to replicate the issue in our test environment, but haven’t been able to reproduce it. To help us investigate further, could you please share the following information?

    1. Site Health Information – You can find this under “Tools > Site Health” in your WordPress dashboard.
    2. Screenshots of your Google Site Kit Plugin Configuration – This will help us understand your current setup.
    3. A link to your Tag Assistant – This will allow us to analyze how your tags are working.

    You may share this information privately via this link.

    With these details, we’ll be better equipped to troubleshoot and resolve the issue.

    Thank you for your cooperation, and we look forward to your response!

    Thread Starter Nadav Levi

    (@123nadav)

    I get inside the link you sent me, its say to send everything to the email:

    [email protected]

    I sent all the information you told me:

    1. tag assitance links
    2. screenshots of google site kit setting (2 photos)
    3. Health Site information from WordPress backend.
    Plugin Support CookieYes Team

    (@cookieyesteam)

    We’re currently working on a fix for this issue, which will be included in our next release. For now, we’ll mark this thread as resolved, but please feel free to open a new thread or follow up here if you have any further questions or need assistance after the update.

Viewing 6 replies - 1 through 6 (of 6 total)
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