Cookies pré-activated still activated after click on REFUSE

  • Resolved calyweb

    (@calyweb)


    4 years ago

    Hi,

    I have a problem, i have the cookies pre-activated by default, but when a user click on “REFUSE” on the cookie bar, all the cookies remain activated, they are not shut off

    What’s wrong ? You can check the problem on this link : [ redundant link removed ]

    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter calyweb

    (@calyweb)

    And if i disactivate a cookie, and then i change the page of the website, the cookie is activated again …

    Plugin Author WebToffee

    (@webtoffee)

    Hi @calyweb,

    Kindly ensure that you have added the script of the cookies as per the instructions here. Also use the cookie scanner to add cookies to cookie list.

    Thread Starter calyweb

    (@calyweb)

    Hi,
    I already did it as you can see on the website, all the cookies are listed in their respective catégories. But when i click on refuse, the pré activited ones are still activited. Check on the website you will see that’s not working …

    Thread Starter calyweb

    (@calyweb)

    The cookies have been automatically added with the new tool to each category. Do I Need to add script anyway ? For example the tool find the cookie for google analytics, if i click on the toggle to refuse, does it stop the google analytics ? Or do i have to put in it the script for google analytics to make it stop

    Plugin Author WebToffee

    (@webtoffee)

    Hi @calyweb,

    Please add the script of Google analytics to the corresponding cookie category as in the article instructions and also ensure to remove the script from the theme/or anywhere else.

Viewing 5 replies - 1 through 5 (of 5 total)
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