Cookies page not generating

  • Resolved Sculley

    (@sculley)


    4 years, 6 months ago

    I love your plugin. Thank you.
    On one site I set the “Select how you want to add your Cookie Policy” to “Generated by Complianz” but it doesn’t seem to be able to write to that cookie-policy-us page that it normally does. That page was blank so I set it to a custom page temporarily.

    Can you advise why it might not be writing to the page? Or, maybe it’s another issue altogether.

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @sculley,

    Did it not generate when you went to Wizard – Documents and hit generate? Or doesn’t it update?

    For the latter, did you switch between Gutenberg and Classic editor by any chance?

    Let me know,

    regards Aert

    Thread Starter Sculley

    (@sculley)

    I believe we only use the classic editor. We have a classic editor plug-in installed. So I don’t think this page ever saw the light of the Gutenberg editor :-).

    You know, I don’t remember if it originally had text or just didn’t update.

    Gosh, I hope that helps. Thanks for yours.

    Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @sculley,

    Could you paste the shortcode; [cmplz-document type=”cookie-statement” region=”us”] and try if it works?

    regards Aert

    Thread Starter Sculley

    (@sculley)

    That seemed to work! Thank you so much!

    • This reply was modified 4 years, 6 months ago by Sculley.
    Plugin Contributor Mathieu Paapst

    (@paapst)

    Hi @sculley

    Great to hear that your issue is resolved! Could you tell us what you think of the plugin or the support by casting your Review here? We’d love to hear your feedback!

Viewing 5 replies - 1 through 5 (of 5 total)
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