Cookies NOT disabled after disabling?

  • Resolved Moxtell

    (@moxtell)


    6 years, 9 months ago

    Hi

    Nice plugin – and it really works – but only if one selects to not accept cookies at first. If I choose to change my setteings after I have enabled all cokies by choosing to click the link https://www.websitename.com/cookie-policy/#moove_gdpr_cookie_modal – it will not disable the cookies allready enabled. Cookies like Google Analytics will still show up even after diabling it. So the user might think he/she has diabled certain cookies, but they still exists and the user will have to activley delete the cookies in the browser manually. Is there a way to get this plugin to diable cookies and remove them if one chooses disabled? Or is the cookies just still showing up, but not active after diabking them?

Viewing 6 replies - 1 through 6 (of 6 total)

  • I second this. Disabling specific cookies like Google Analytics should delete the cookie as well, it should not be up to the user to do it as they will assume it’s already been taken care of.

    This might help: https://stackoverflow.com/questions/10836122/how-to-remove-google-analytics-cookies

    MA

    (@gasparnemes)

    Hi there,

    Thanks for your comments. Please update the plugin to the 1.0.7 version and after the cookies are disable, all the existing cookies will be removed.

    I hope this works for you.

    Thread Starter Moxtell

    (@moxtell)

    THx Caspar – but it still does not work.

    I have now updated the plugin. I have tested my site with Firefox Developer.
    First I clean all cookies with CCleaner and inside Firefiox Delveloper – then – If I choose Accept first time I visit the site, all cookies are naturally enabled. BUT if I afterwards click into the settings and disables fx. 3. party cookies (wich in my case is GA) it still shows these cookies in Firefox Developer. They are NOT removed???

    Hope you will find a solution to this. And thx a lot for your hard work making this plugin working. It is really the best GDPR cookie plugin I have seen yet – have tested a lot ??

    You can try it here at my site: moxtell.dk – link for settings: https://www.moxtell.dk/cookie-policy/#moove_gdpr_cookie_modal

    • This reply was modified 6 years, 9 months ago by Moxtell.

    yes same problem here cookies are still there! but how is this plugin supposed to remove specific cookies? should we mention them somewhere with code? i think this is necessary/

    MA

    (@gasparnemes)

    Hi there,

    Thanks for your comments,
    Please update the plugin to the latest version, the cookie remove feature has been improved, however the plugin can remove the cookies created only in your domain.

    I hope this helps.

    Still have the same issue even after latest update. It starts of great, they enable and turns on cookies but on disable it doesn’t actually delete my GA cookies even though the code is not running.

    • This reply was modified 6 years, 8 months ago by gdamyanov.
Viewing 6 replies - 1 through 6 (of 6 total)
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