• Resolved amigsl

    (@amigsl)


    I’m unable to access my admin dashboard because the login functionality is not working. I’ve already tried the following steps:
    Error: https://prnt.sc/nuqVw4UZZNzM

    Renamed the plugins folder
    Switched the theme
    Checked the root files
    Please assist me in resolving this issue.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Jeff Farthing

    (@jfarthing84)

    This is usually due to your hosting provider utilizing server-side caching. Kindly ask them to exclude TML’s paths from the cache, which by default are:

    /login
    /logout
    /register
    /lostpassword
    /resetpass
    /dashboard
    /profile (If using Profiles extension)
    /activate (If using Moderation extension)
    /2fa (If using 2FA extension)

Viewing 1 replies (of 1 total)
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