• Resolved rgorrie

    (@rgorrie)


    My nginx error logs are full of errors evry 15 seconds related to the session manager in awesome support, even with debug turned off.

    E.G.
    2019/05/23 18:26:00 [error] 16069#16069: *3168 FastCGI sent in stderr: “PHP message: PHP Warning: Use of undefined constant COOKIEPATH – assumed ‘COOKIEPATH’ (this will throw an Error in a future version of PHP) in /var/www/my.company.com/html/wp-content/plugins/awesome-support/vendor/ericmann/wp-session-manager/includes/class-wp-session.php on line 142” while reading response header from upstream, client: X.X.X.X, server: my.company.com, request: “POST /wp-admin/admin-ajax.php HTTP/2.0”, upstream: “fastcgi://unix:/run/php/php7.2-fpm.sock:”, host: “my.company.com”, referrer: “https://my.company.com/wp-admin/admin.php?page=wp_file_manager”

    2019/05/23 18:26:16 [error] 16069#16069: *3244 FastCGI sent in stderr: “PHP message: PHP Warning: Use of undefined constant COOKIEPATH – assumed ‘COOKIEPATH’ (this will throw an Error in a future version of PHP) in /var/www/my.company.com/html/wp-content/plugins/awesome-support/vendor/ericmann/wp-session-manager/includes/class-wp-session.php on line 142” while reading response header from upstream, client: X.X.X.X, server: my.company.com request: “POST /wp-admin/admin-ajax.php HTTP/2.0”, upstream: “fastcgi://unix:/run/php/php7.2-fpm.sock:”, host: “my.company.com”, referrer: “https://template.my.company.com/wp-admin/post.php?post=29&action=edit”

    2019/05/23 18:26:16 [error] 16069#16069: *3244 FastCGI sent in stderr: “PHP message: PHP Warning: Use of undefined constant COOKIEPATH – assumed ‘COOKIEPATH’ (this will throw an Error in a future version of PHP) in /var/www/my.company.com/html/wp-content/plugins/awesome-support/vendor/ericmann/wp-session-manager/includes/class-wp-session.php on line 142” while reading response header from upstream, client: X.X.X.X, server: my.company.com request: “POST /wp-admin/admin-ajax.php HTTP/2.0”, upstream: “fastcgi://unix:/run/php/php7.2-fpm.sock:”, host: “my.company.com”, referrer: “https://my.company.com/wp-admin/post.php?post=29&action=edit”

    Is there a resolution to make this stop?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author yeisonbp

    (@yeisonbp)

    Hi @rgorrie,

    Do you have a multisite? If so, did you activate the plugin for each site and did not network activate them? Also, try to deactivate your other plugins and activate one by one to see if there might be a conflict issue.

    Regards.

    Thread Starter rgorrie

    (@rgorrie)

    Hi,

    Thanks for the reply

    Yes it is multisite and yes it is network activated because we need single point control / replication of the AS support settings across the network.

    We could do the deactivations of plugins but most plugins that are installed are critical…so if we need them and AS isn’t playing nice, do we uninstall or might there be a code mod we can do to suppress the errors?

    Thanks

    Rob

Viewing 2 replies - 1 through 2 (of 2 total)
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