COOKIE YES DELETING but still running on my website

  • Resolved Guillaumeg06

    (@guillaumeg06)


    1 month, 2 weeks ago

    Dear All,

    I deleted cookie yes as a plugin months ago but the consent pop up is still running on my website.

    How is it possible and how can i delete this popup ?

    Regards

    • This topic was modified 1 month, 2 weeks ago by Guillaumeg06.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi Guillaumeg06,

    Greetings from CookieYes!

    To investigate this further, could you please share the website URL? This will help us analyse the website and provide a more precise solution.

    Looking forward to your response!

    Thread Starter Guillaumeg06

    (@guillaumeg06)

    Thanks for your prompt reply,

    https/yachting-insurance.com

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi Guillaumeg06,

    It looks like you’re using the CookieYes CMP template in your Google Tag Manager. Could you please check, remove it, and publish the changes?

    Thread Starter Guillaumeg06

    (@guillaumeg06)

    Hello Thanks,

    But in my google tag manager all COOKIE YES reference balise and template has been removed months ago and I don’t see any records on GMT expect in last modification to see everything has been deleted

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi Guillaumeg06,

    Could you please share your Google Tag Manager debug mode link using the link here so we can check further?

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi Guillaumeg06,

    It has been quite some time since our last communication, so we will mark this thread as resolved. Please open a new thread if you are still facing issues or have questions that you need us to answer.

Viewing 6 replies - 1 through 6 (of 6 total)
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