Cookie yes

  • Resolved robh25

    (@robh25)


    4 months ago

    Hello,

    I am using google analytics for woo commerce and cookieyes plug ins on my website and their support have told me ‘we noticed that you have an additional Google Consent Mode implementation via WooCommerce on your website. Please remove this specific implementation.’

    Do you know how to remove this?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey there, @robh25! Thanks for contacting us. I’m happy to help you.

    By default neither WooCommerce nor Google Analytics have a built in Consent Mode feature. You do need to use a plugin for that.

    Before using cookiesyes did you try any other Consent Mode plugins that might still be active?

    Did they share anymore information about this that could help you figure out exactly what they are talking about?

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter robh25

    (@robh25)

    Hello,

    Yes please see image attached https://ibb.co/s2F3zzJ highlighted in the red box is what they are saying i should remove.

    Thanks

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @robh25

    By default, Google Analytics for WooCommerce sets up the default state of consent mode, integrated with WP Consent API, so you can pick another extension that provides a banner that meets your needs.

    However, if the Cookieyes plugin sets its own default state of consent modes, different than the one we set, and you would like to make sure we’ll not overwrite that, you can use the woocommerce_ga_gtag_consent_modes snippet to change or disable our setup:

    add_filter( 'woocommerce_ga_gtag_consent_modes', function ( $consent_modes ) {
       return array();
    } );

    More info: https://github.com/woocommerce/woocommerce-google-analytics-integration#cookie-banners–wp-consent-api

    I hope this helps! Please let us know how it goes or if you need further assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
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