• Hello, for me the cookie status “checked”, “unchecked”, “soft opt in” are not working. If I choose “checked” I can see an arrow which is checked and I am able to uncheck this box, at the same time I also do see the slide button to uncheck which is not reacting and cant be used. Its the same if I choose “unchecked” or “soft opt in”. The slide button which usually turns from grey (off) to light blue (on) is not working properly.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Fernando Claussen

    (@fclaussen)

    The reason is that you have a custom checkbox (javascript I’m assuming).
    This is adding a strong tag between the input and the label. Breaking the toggling effect.

    If you inspect it in the browser, delete the strong tag and preferably remove the styled class from the input, you should see it working as usual.

    Thread Starter Wushan TCM

    (@wushan-tcm)

    Dear Fernando,
    thanks so much for your reply and explanation, I can understand it but am not sure on how to solve it. Would I have to some diferent CSS to solve it or where shall I go to delete and remove these codes please?

    Thread Starter Wushan TCM

    (@wushan-tcm)

    Dear Fernando,
    to delete the strong tag and preferably remove the styled class from the input, where will I put the code into? Using functions.php or CSS? I would love to go on using your plugin and would be very happy if you could let me know on how I may proceed. Thank you for taking your time.

    Thread Starter Wushan TCM

    (@wushan-tcm)

    Sorry, is there any code I can add to the function.php ? Is it possible to direct me into the right direction please?

    Plugin Author Fernando Claussen

    (@fclaussen)

    I am not sure.
    You know best how to deal with your theme.

    I imagine this is coming from a javascript from your theme. You need to check that code or it’s documentation.

    You can probably disable this jquery plugin from running on checkboxes inside the gdpr window.

Viewing 5 replies - 1 through 5 (of 5 total)
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