• Resolved yhsh

    (@yhsh)


    Since the other thread remains unanswered, I made a new one. Please answer?

    The cookie policy page still doesn’t work, never has since I installed complianz. Already asked for help a while ago…didn’t get fixed.

    The menus listing all cookies are closed and stuck, cannot be opened. Could be a theme issue or something else. Please have a look.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 31 through 36 (of 36 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    @yhsh
    Most likely this was placed under Complianz > Settings > Custom Document CSS.

    Thread Starter yhsh

    (@yhsh)

    There was a checkbox to use document css from complianz. I disabled it to have my theme take over, but then the page is all screwed up, lettertype is like 180pt and all layout is messed up….

    Guess I’ll have to keep that enabled then…

    ??

    Plugin Contributor jarnovos

    (@jarnovos)

    @yhsh

    You can leave “Use document CSS by Complianz” enabled.

    I was referring to the slider below that one, “Add custom document CSS”. If this slider is enabled, a textbox will appear where CSS can be entered. Most-likely your CSS was added here.

    Kind regards,
    Jarno

    Thread Starter yhsh

    (@yhsh)

    Hi Jarno, I see. But that slider is already disabled. That’s likely why I cannot remember adding such custom code…

    Grtz.

    Plugin Contributor jarnovos

    (@jarnovos)

    Hallo @yhsh,

    I checked the previous threads you’ve responded to and noticed that we advised this at one point, when we gave you some CSS to always expand the Cookie List:

    “You can add the CSS under Appearance -> Customize -> Additional CSS, or indeed in your child theme CSS file.”

    The CSS can probably be found under Customize > Additional CSS.

    Let me know if this worked.
    Kind regards,
    Jarno

    Thread Starter yhsh

    (@yhsh)

    Hi Jarno,

    you are correct, I added it in the additional theme css form.

    I deleted the snippet and surely, it now works! Menus open and close as intended.

    Much gratitude!

    Grtz.

Viewing 6 replies - 31 through 36 (of 36 total)
  • The topic ‘Cookie Policy page: menus stuck’ is closed to new replies.