Cookie Policy & Necessary cookie text not showing

  • Resolved elkex

    (@elkex)


    5 months, 2 weeks ago

    We installed the plugin on our website, but if we click the settings button and the popup opens and we try to toggle between the Cookie Policy and necessary cookie tab, the text keeps saying display:none.

    We already deactivated and reactivated all plugins in our website, same goes for all the JS scripts but unfortunately no change.

    The page I need help with: [log in to see the link]

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  • Plugin Author Moove Agency

    (@mooveagency)

    Hello,

    Thanks for using our plugins.

    We can see that you switched to using ‘One page layout’ that does not have this issue.

    Generally if there is a problem with javascript or functionality of the plugin, it’s best to check the Console errors first. Also, often the problem is with the actual scripts inserted into our plugin so to investigate, it’s best to remove all custom scripts from our plugin, reset cache, check in incognito window to see if the issue is fixed and then you can investigate which script cause the issue.

    Hope this helps.

Viewing 1 replies (of 1 total)
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