Cookies not detected in scan

  • Resolved UserCentrix

    (@usercentrix)


    2 years, 5 months ago

    If I examine the page then I find that there are 11 cookies. The new web app scan is only detecting 4. I have tried running the scan repeatedly, but it’s giving me the same incomplete results.

    • This topic was modified 2 years, 5 months ago by UserCentrix.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @usercentrix,

    Greetings, we’re delighted to assist you!

    When we reviewed your website, there was only one cookie that had been stored to the browser. This is a cookie for our plugin. See https://ibb.co/XkHMmHK

    Screenshot-2022-09-29-at-6-22-41-PM

    Could you deactivate our plugin and load your site on a new browser window?. Send us a screenshot of the cookies that your browser is storing when it doesn’t have our plugin.

    Thread Starter UserCentrix

    (@usercentrix)

    When logged into admin there are 11 cookies. When logged out of admin there are 8. When I scan with your Web App I get 4. And when you look manually there is 1.

    This was all soooooo much easier before the web app interface. If you will allow me to use the plugin interface, I have complete confidence in that, as it works perfectly on all of my other websites.

    How do I add a screenshot to a reply here, please?

    • This reply was modified 2 years, 5 months ago by UserCentrix.
    • This reply was modified 2 years, 5 months ago by UserCentrix.
    Thread Starter UserCentrix

    (@usercentrix)

    Can you instruct me on how to add a screenshot to a reply, please?

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @usercentrix,

    You can add a link to the screenshot by uploading the Jpg or Png file to any image sharing provider like https://imgbb.com/. Once you upload you will get a link. Share the link here so that we can understand the scenario.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @usercentrix,

    We haven’t heard from you. As this thread is open for a while we are going to mark it as resolved. If you want to continue this thread, then please do so or please open a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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