Cookie expiration date not showing

  • Resolved haiyen0112

    (@haiyen0112)


    8 months, 2 weeks ago

    Hello,
    Most of the cookies listed on the page cookie policy doesn’t have expiration date or description.
    Also, there are some plugins found in integration (backend) such as: woocommerce, WP Rocket… But their cookies are not shown on the page cookie policy.
    Can you please help with this?
    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support antoiub

    (@antoiub)

    Hello,

    I checked your site and noticed that you are not using Complianz anymore, so I cannot perform our tests.

    Regarding the cookies, it’s possible that you installed these plugins after completing the wizard, which is likely why the cookie policy was not updated. I suggest you redo the wizard and pay special attention to the Consent menu. Here, the plugin will scan and sync the new cookies.

    Hope this helps.

    Thread Starter haiyen0112

    (@haiyen0112)

    Hello

    Thank you for your feeback
    I reactivated Complianz and recan the website but still some plugin cookies are missing and there’s no expiration date or description.
    Can you please take a look?

    Regards

    Plugin Support antoiub

    (@antoiub)

    Hello @haiyen0112 ,

    Thank you, but it seems that Complianz has been disabled again. However, the cookies page is still available. Please re-scan the entire site, multiple times if necessary.

    To scan, navigate to Wizard > Consent > Site scan. For syncing the cookies, go to Wizard > Consent > cookiedatabase.org to automatically sync. If any cookies are still without an expiration date, you can assign a date based on policies of their original site.

    I suggest clearing your cookies first before proceeding.

    Hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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