Cookie Descriptions

  • Resolved trying-my-best

    (@apatsidis123)


    3 years, 4 months ago

    hi,

    The wizard, on the step “Cookie Descriptions” and Connect with Cookiedatabase.org
    it loading for ever, i have left it for about 3 hours and still did not proceed. That is not the 1st time i run the wizard, when i run it first time it was working, after some months i run it again but it is not loading on this step. On the next step “Service Descriptions” it works fine.

    regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @apatsidis123

    It sounds like the request to CookieDatabase might be getting blocked. Do you have any active security plugins, or possibly, strict security rules on the hosting side?

    Kind regards,
    Jarno

    Thread Starter trying-my-best

    (@apatsidis123)

    No security plugin at all, also af hosting side nothing special, i am using complianz without that issue to other websites that they are hosted in the same host as the one with the issue, so i dont think it the Host’s problem. ALso using the same caching and minification plugins. Also i have accepted the API on the wizard to use Cookiedatabase.

    regards

    Thread Starter trying-my-best

    (@apatsidis123)

    hi,

    Ok i rescaned for cookies AFTER i deleted them first with this big nice red button, it worked (if i rescan without deleted them it didnt worked)

    regards, thanks for the fast reply

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @apatsidis123,

    Glad to hear you were able to fix it, thank you for sharing your solution as well.

    I’ll mark the thread as resolved for now, but feel free to reach out if you have any further questions.

    Kind regards,
    Jarno

Viewing 4 replies - 1 through 4 (of 4 total)
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