Cookie consent appears on Decorator

  • Resolved clarru

    (@clarru)


    1 month, 1 week ago

    Hello, there’s the Cookie consent appearing on the bottom of Decorator (I’m using Complianz), plus the Terms and Conditions page, basically tons of content. I’m not sure if this gets sent to the customer and that’s why I’m scared to do any publishing.

    Do you know if there’s a way I can get rid of this?
    Or even if I can whitelist the Decorator plugin in Complianz?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @clarru ,

    Greetings from WebToffee Support!

    Thank you for reaching out regarding the issue you’ve experienced. It appears that the content from the Cookie Consent and Terms and Conditions page is being displayed due to a compatibility issue with the Decorator – WooCommerce Email Customizer and the Complianz plugin. We haven’t checked the compatibility of these two plugins yet, but we’ll investigate this and provide you with an update soon.

    In the meantime, could you please share the WooCommerce System Status report? You can access this report by navigating to WooCommerce -> Status -> Get system status report. This information will help us analyze your site’s environment and configurations.

    If you have any privacy concerns, you can share the required information through this secure link.

    Thank you for your patience, and we’ll get back to you as soon as possible!

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi?@clarru ,

    We haven’t heard back from you for a while. As this thread has been inactive for a while, we are marking it as resolved.

    You may create a new thread if you require any further assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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