• Resolved tomasenko

    (@tomasenko)


    Hello,

    I am trying your plugin and I am wondering one thing:
    Cookie Consent is tracked or not? If someone clicks on I agree – is this action recorded or not? Do you think that regarding GDPR opt-out option here is enough?

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Fernando Claussen

    (@fclaussen)

    Hi @tomasenko,
    When someone click I agree, only the required cookies and consent is given. That means that normally the Privacy Policy consent and the Strictly Necessary Cookies will be opt-in.

    This is tracked. We set a cookie with given consent and allowed cookies. If the user is logged in we also save those preferences to the database as a user meta. On every page load, I check for a difference between the two and update the cookie based on what is in the database.

    When a user updates his preferences, we also log these preferences to an audit log (only for logged in users for obvious reasons).

    I did not understand what you said about opt-out, can you elaborate?

    Thread Starter tomasenko

    (@tomasenko)

    Hi Fernando,

    thanks for your reply.

    1. my question was purely meant in connection with cookie consent with no user registration/account. If I understand correctly, there is no evidence in the back-end if user accepts or declines cookies – if he is not registered.

    2. opt-out – there was same meaning – basically I asked if just the opt-out option concerning cookie consent is enough from the view of GDPR and therefore there is no need to have the evidence in the back-end.

    Thanks

    Plugin Author Fernando Claussen

    (@fclaussen)

    Hi @tomasenko,

    I understand. I can add the cookies options to the audit log when the user saves their preferences.

    Sadly I have no way to log these interactions for visitors.

    From my understanding having the way it is now is enough. You are providing a way to opt in and out of cookies. If a cookie is set that the user did not allow they can file a complaint and the matter will be resolved quickly. Regarding GDPR penalties, if someone makes a complaint a supervising authority will review and get in touch with you to correct the mistake. It is, to my understanding, that only people that do not take an effort to fix the problem will be punished.

    But still, I can add the cookies in the audit log for logged in users.

    Plugin Author Fernando Claussen

    (@fclaussen)

    Oh.. I’m actually already logging the cookies. So we are good. \o/

    Thread Starter tomasenko

    (@tomasenko)

    You mean for logged users right ??

    Plugin Author Fernando Claussen

    (@fclaussen)

    Yes… I can only add to an audit log for logged in users as I save this to the database.

Viewing 6 replies - 1 through 6 (of 6 total)
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