Cookie conflict with 20i Hosting WordPress Cache Plugin StackCache

  • Resolved wrapupweb

    (@wrapupweb)


    1 year, 12 months ago

    Hi

    WordPress ‘Site Health Status’ is reporting cache error as below for all sites using CleanTalk.

    `Page cache enhances the speed and performance of your site by saving and serving static pages instead of calling for a page every time a user visits.

    Page cache is detected by looking for an active page cache plugin as well as making three requests to the homepage and looking for one or more of the following HTTP client caching response headers:

    cache-control, expires, age, last-modified, etag, x-cache-enabled, x-cache-disabled, x-srcache-store-status, x-srcache-fetch-status.
    Median server response time was 3,573 milliseconds. It should be less than the recommended 600 milliseconds threshold.
    There were 3 client caching response headers detected: cache-control, expires, x-cache-enabled.
    Learn more about page cache (opens in a new tab)`

    A persistent object cache makes your site’s database more efficient, resulting in faster load times because WordPress can retrieve your site’s content and settings much more quickly.

    Your hosting provider can tell you if a persistent object cache can be enabled on your site.

    After reporting this to 20i my hosting provider I received this response from them.

    In terms of caching, it looks like both of the sites you’ve mentioned are not currently being cached by 20i’s CDN nodes – the HTTP headers show that the site is currently seeing a cache “MISS” value being returned:

    x-origin-cache-status: MISS
    x-cdn-cache-status: MISS

    Looking at wrapupweb.co.uk, the site’s webpages contain a cookie:

    set-cookie: ct_sfw_pass_key=66d0d8571fe6a694552517012646cfd80; expires=Thu, 22-Dec-2022 18:19:32 GMT; Max-Age=2592000; path=/; secure; SameSite=Lax

    It appears to be exactly the same for qsbcrkassociates.co.uk:

    set-cookie: ct_sfw_pass_key=037255de37645bac44ba46cbc11c22530; expires=Thu, 22-Dec-2022 18:20:30 GMT; Max-Age=2592000; path=/; secure; SameSite=Lax

    When a cookie is in use on a webpage, 20i’s edge cache will automatically avoid caching the content. When present, cookies work with the PHP as the page is loaded in order to perform a unique action. When a page is served from cache, it’s already been generated previously by the server. If the page is cached, the cookie cannot be generated, and thus cannot perform the expected action with the page load, which would “break” the site.

    From what I can see, the “ct_sfw_pass_key” cookie belongs to the CleanTalk Spam Protect plugin. That’s stopping StackCache (20i’s caching plugin for WordPress that works with our CDN) from functioning, and means that response times for the site are quite poor.

    I can see in CleanTalk advance setting there are options for displaying Cookies but it is recommended that they not be switched off?

    What is the best solution please that allows CleanTalk and the Cache functionality to both work together?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support katereji

    (@katereji)

    Hello @wrapupweb

    The cookie can be disabled, it’s ok. It won’t reduce the protection.

    Could you please set the following options to solve the issue:
    ? WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —>
    ? —> set the option “Use AJAX for JavaScript check” to “Off” —>
    ? —> set the option “Set cookies” to “Off” —>
    ? —> set the option “Add a CleanTalk Pixel to improve IP-detection” to “Off” —>
    ? —> disable the options Anti-Flood and Anti-Crawler —> Save Changes.

    If it didn’t help, you can simply disable the SpamFireWall feature entirely as it’s an additional feature, the main part of the anti-spam protection will still work.

    Please, contact us via out ticket system if the issue still persists: https://cleantalk.org/my/support/open.

    Thread Starter wrapupweb

    (@wrapupweb)

    Hi

    Those settings did the trick.

    Thanks

    Plugin Support katereji

    (@katereji)

    Thank you for letting us know.
    I’ll mark this thread as “resolved” if you don’t mind.

Viewing 3 replies - 1 through 3 (of 3 total)
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